Decoding Customer Love Languages with Zero-Party Ads 💘

In the ever-evolving realm of digital marketing, understanding your customers’ preferences and needs is key. It’s no secret that traditional methods like demographic data and online behavior analysis have long been staples in targeted advertising. However, with rising privacy concerns and evolving consumer expectations, (and not to mention cookie depreciation in 2024!!!) a new approach has emerged: zero-party data in ads. 

Zero-party data represents information that consumers willingly and proactively share with brands and advertisers. Unlike first-party data (collected by the company) or third-party data (gathered from external sources), zero-party data is provided directly by the individuals themselves. This includes preferences, interests, and other insights voluntarily shared through surveys, quizzes, and interactive content embedded within digital ads.

One could even say that using zero-party data in your strategy is like uncovering your customers’ “love languages” within the realm of advertising. Just like the concept popularized by Gary Chapman’s book, The Five Love Languages, understanding your customers’ love language can revolutionize your marketing approach, fostering deeper connections, a more personalized advertising experience, and enhanced brand loyalty. 

Let’s delve into how leveraging zero-party data in ads can decode customers’ love languages and tailor advertising strategies accordingly:

Quality Time: 

Some customers value personalized interactions and exclusive experiences. By collecting zero-party data through interactive surveys, like our Likert survey, you can gain valuable insights into their preferences, hobbies, needs, desires, and interests. Advertisers can then craft tailored campaigns offering personalized recommendations,  fostering a sense of intimacy and connection.

By integrating interactive conversational elements into your digital ads, you elevate the quality of ad engagement versus a high quantity of the same ad being thrown at a customer over and over. This ensures a more meaningful engagement with your audience, elevating the overall quality of time spent with them 🙂

Words of Affirmation: 

For individuals who respond positively to words of encouragement and affirmation, crafting ad copy that resonates with their values and aspirations is key. Zero-party data obtained through surveys allows you to tailor your messaging to evoke positive emotions and affirm their choices.

Acts of Service: 

Some customers appreciate brands that go above and beyond to meet their needs and preferences. By leveraging zero-party data, such as product preferences, you can anticipate their needs and deliver targeted ads that offer solutions or enhancements to their existing experiences, demonstrating your commitment to customer satisfaction!


For customers who appreciate tangible rewards and incentives, zero-party data can help you understand their preferences and purchase behavior. By offering personalized promotions, or rewards based on their preferences and interactions, you can incentivize repeat purchases and strengthen their affinity for your brand!

Physical Touch: 

While not directly applicable in the digital realm, the concept of physical touch can be mirrored in every ad encountered by a customer, effectively serving as a brand touchpoint to strengthen their brand presence and relationships with their audience!By leveraging zero-party data to offer personalized recommendations, immersive content, or interactive experiences, you can create memorable brand touchpoints that resonate with your customers on a deeper level 🙂

Incorporating zero-party data into your advertising strategies not only enhances personalization and relevance but also demonstrates respect for consumer privacy and preferences. By embracing this privacy friendly approach to data collection and leveraging insights to decode your customers’ love languages, you can forge stronger relationships, drive engagement, and cultivate brand loyalty in an increasingly competitive marketplace.

If you’re interested in taking the first step towards transforming your approach to digital advertising, download our illustrative “Zero-Party Data: The Perfect Matchmaker for Advertisers guide below to start empowering your advertising campaigns with genuine and balanced communication that actually resonates with your customers in a privacy-friendly way 🙂 

If you’re looking for a way to apply a zero-party data strategy to your digital advertising campaign, reach out to us at for a free proposal.

About Chloe Scopa

Chloe is the Marketing Associate at ViralGains, where she is responsible for supporting the company's marketing, social media, and advertising initiatives.

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