Campaign Manager

ViralGains is seeking a highly motivated and proactive Campaign Manager to join our Customer Experience team. In this role, you’ll be responsible for delivering against key campaign objectives (KPIs) for our customers by becoming a resident expert on the ViralGains OdysseyTM platform and working closely with various departments within our company to deliver customer success.

Responsibilities

  • Work closely with Brand Strategy and Sales Organization to ensure operational success for all campaigns to deliver customer growth and renewals
  • Be a critical touchpoint for ViralGains clients from post-sale to set up, monitor, and traffic digital advertising campaigns through the ViralGains OdysseyTM platform, including performing regular, diligent quality assurance (QA) through thorough testing of all campaign elements and ensuring adherence to technical and performance specifications
  • Partner with Brand Strategy during post-sale with client communication from the kick-off call, regular campaign check-ins, and delivery of a post-campaign Wrap Report
  • Deliver campaign reporting, actionable insights, and recommendations during campaigns for optimal performance
  • Optimize campaigns through report analysis and propose suggestions for improving performance to the customer
  • Work closely with our Engineering and Product teams in identifying, reporting, and resolving technical issues, and function as the voice of the customer for product and process enhancements

Qualifications

We are looking for people who work smart every day and demonstrate a track record of independent problem solving and success in an operational position with client-facing expectations.

Required

  • 1-3 years of experience in Digital Advertising, including programmatic trading, ad trafficking, campaign management, and ad performance measurement
  • Exposure to digital advertising concepts including VAST/VPAID video, rich media, CPM/CPCV, RTB, Viewability, etc.
  • Strong analytic and strategic thinking – be able to work independently and with a team to solve challenges through resourcefulness and technical aptitude
  • Excellent communication skills, enjoys working closely with clients to ensure high customer satisfaction
  • Detail-oriented with superior follow through – builds trust and credibility with customers and team through consistent high-quality work and meeting project deadlines
  • Expert in navigating Excel and developing client-facing PowerPoint presentations

Bonus Points (Not Required, but Preferred)

  • Experience with DSPs (Xandr, MediaMath, Yahoo/Verizon, Trade Desk, etc.), third-party ad servers (DCM, Innovid, Flashtalking, Sizmek, etc.), and measurement partners (IAS, DoubleVerify, MOAT, etc.)
  • Working knowledge of Adobe Photoshop, HTML & CSS, JavaScript
  • Experience with Salesforce, and/or other CRM tools

To apply, please send a resume and cover letter to careers@viralgains.com