Campaign Manager

ViralGains is seeking a highly motivated and proactive Campaign Manager to join our Customer Experience team. In this role, you’ll be responsible for delivering against key campaign objectives (KPIs) for our customers by becoming a resident expert on the ViralGains OdysseyTM platform and working closely with various departments within our company to deliver customer success.

Responsibilities

  • Work closely with Brand Strategy and Sales Organization to ensure operational success for all campaigns to deliver customer growth and renewals
  • Be a critical touchpoint for ViralGains clients from post-sale to set up, monitor, and traffic digital advertising campaigns through the ViralGains OdysseyTM platform, including performing regular, diligent quality assurance (QA) through thorough testing of all campaign elements and ensuring adherence to technical and performance specifications
  • Partner with Brand Strategy during post-sale with client communication from the kick-off call, regular campaign check-ins, and delivery of a post-campaign Wrap Report
  • Deliver campaign reporting, actionable insights, and recommendations during campaigns for optimal performance
  • Optimize campaigns through report analysis and propose suggestions for improving performance to the customer
  • Work closely with our Engineering and Product teams in identifying, reporting, and resolving technical issues, and function as the voice of the customer for product and process enhancements

Qualifications

We are looking for people who work smart every day and demonstrate a track record of independent problem solving and success in an operational position with client-facing expectations.

Required

  • 1-3 years of experience in Digital Advertising, including programmatic trading, ad trafficking, campaign management, and ad performance measurement
  • Exposure to digital advertising concepts including VAST/VPAID video, rich media, CPM/CPCV, RTB, Viewability, etc.
  • Strong analytic and strategic thinking – be able to work independently and with a team to solve challenges through resourcefulness and technical aptitude
  • Excellent communication skills and enjoys working closely with clients to ensure high customer satisfaction
  • Detail-oriented with superior follow-through – builds trust and credibility with customers and team through consistent high-quality work and meeting project deadlines
  • Expert in navigating Excel and developing client-facing PowerPoint presentations

Bonus Points (Not Required, but Preferred)

  • Experience with DSPs (Xandr, MediaMath, Yahoo/Verizon, Trade Desk, etc.), third-party ad servers (DCM, Innovid, Flashtalking, Sizmek, etc.), and measurement partners (IAS, DoubleVerify, MOAT, etc.)
  • Working knowledge of Adobe Photoshop, HTML & CSS, JavaScript
  • Experience with Salesforce, and/or other CRM tools

Company Benefits Highlights

  • Capless PTO | Sustained growth is impossible without the sustained tenure of our staff; we don’t measure people by how many hours they work, nor do we aspire to achieve short-term growth at the expense of burning anyone out. Rather, we do what we can to help our folks find work-life balance via a “take what you need” PTO policy that is offered to each and every team member from Day 1.
  • Remote-First Culture | A lot has changed in the world over the last couple of years. While many other organizations are now forcing their employees back to the office, progressive companies, such as ours, learned firsthand that we can be just as productive in an office as we can when we offer our team complete and total location flexibility & independence. ViralGains is today a remote-first culture on a permanent basis, where our folks can work from anywhere in the world that they choose. For those that do want to have an office, we have an HQ location in Boston, as well as a paid-for membership available for all of our staff that gives them access to a coworking facility called Spaces, which has 436 locations around the globe. To see if there is a Spaces near you, please visit https://www.spacesworks.com/locations.
  • Ownership Opportunities | Stock Options are provided to all staff as we collectively grow the enterprise value of the company, giving you the opportunity to be a future owner of the organization as your stock options vest over time.

Traditional Corporate Benefits Program | As you would expect, we provide comprehensive benefits for all staff (e.g. Health, Dental, Vision, and others).

Our Commitment to You (Our Core Values):

It is our cultural mission to ensure each and every individual at ViralGains wakes up in the morning and says to themselves honestly: “Oh yeah… I’m looking forward to doing this thing” — Towards our fulfillment of that mission, these are our Core Values at ViralGains:

  • Love & Respect Towards One Another & Our Customers
  • Deliver Awesomeness Through Everything We Do
  • Embrace and Drive Change
  • Do What You Promise
  • Run at Challenges
  • We Not I

At ViralGains our values are at the core of our commitment to each other, which makes life at work all the more fun, meaningful, and fulfilling. Imagine coming to work every day, knowing that each person you interact with is someone you can learn from and respect. That’s our promise to you. 

About ViralGains

ViralGains is the leading creative technology platform for powering a data engine for finding, understanding, nurturing, and acquiring customers across all phases of the digital journey. Headquartered in Boston, with locations in New York, Chicago, Atlanta, Portland, and San Francisco, the company powers results for the most successful digital advertisers, including 100+ of the Fortune 500 and half of the Fortune 10.

To apply, please send a resume and cover letter to careers@viralgains.com